For med spas in Canada & the USA

More booked consults. Fewer no-shows. Zero chasing leads.

No more chasing leads, phone tag or no-shows. We fill your calendar with patients who are ready to book. You just treat them.

Book a free strategy call → See how it works

30-minute call. We'll map out your current lead flow and show you where bookings are slipping.

The problem

Most med spa leads are lost after the form, not before it.

Ads can fill your inbox with names. Turning those names into patients who actually show up is where the money leaks out.

Slow follow-up

Leads go cold in minutes

Someone fills out your form at 8 PM. Your front desk calls back tomorrow afternoon. By then she's booked with the clinic that answered first.

Wrong fit

Anyone who's curious gets booked

Price shoppers, people two hours away, people who aren't candidates. They take consult slots and rarely convert.

No-shows

Empty chairs you already paid for

A lead who was never asked about timing or budget is the one most likely to ghost. That's lost chair time and wasted ad spend.

How it works

From scroll to booked consult, handled for you.

We run every step between the ad and the appointment. You see qualified bookings land in your calendar.

We run your Meta ads
Treatment-specific campaigns on Facebook and Instagram, with creative and offers built for your clinic and your area.
AdaptAI handles
The lead fills out your form
A short Meta lead form captures the treatment they want and their contact details, and gets their permission to be contacted.
Automatic
Our AI caller phones them right away
Within minutes, while they're still interested. It answers questions, asks your qualifying questions and keeps following up if they don't pick up.
AdaptAI handles
Qualified leads are booked into your calendar
Good-fit leads get a consult in your real availability. Poor-fit leads are politely filtered out, so your chairs stay for buyers.
You treat patients

Qualification

Every lead is screened before they take a consult slot.

You decide what makes a good patient. The AI caller asks about it on every call, the same way every time, and only books leads who pass.

Qualified → booked Not ready → nurtured Poor fit → not booked

Treatment interestInjectables, laser, skin or body. Is it something you offer?
Fit
Budget awarenessShares your price range so there are no surprises at the consult.
Fit
TimelineReady in the next few weeks, or just browsing?
Intent
LocationClose enough to actually come in.
Show-up
Your screening questionsAny questions you want asked before a consult, using a script you approve.
Fit
AvailabilityBooks a time that works for them, with reminders before the visit.
Show-up

We handle

Meta ad strategy, creative and campaign management
Lead forms built to attract serious enquiries
Instant AI calls to every new lead, day or night
Repeat follow-up for leads who don't answer
Qualification using your criteria
Booking straight into your calendar
Appointment reminders to cut no-shows

You handle

Treating patients.

That's it. No chasing leads, no phone tag, no consults wasted on poor fits.

NeurotoxinsDermal fillerLaser hair removalSkin rejuvenationBody contouringFacials & peels

Our promise

12 booked appointments in 90 days, or you don't pay.

If we don't book at least 12 appointments into your calendar within your first 90 days, we refund what you paid us. The only cost you keep is your ad spend, which goes directly to Meta.

Book a strategy call

FAQ

Questions clinic owners ask us

Will the AI caller sound robotic to my clients?

It speaks in a natural voice, uses your clinic's name and follows a script we write with you. It answers common questions about your treatments and pricing, and hands off to your team when a question needs a person.

What if a lead wants to talk to a real person?

The caller can pass the lead to your team or flag them for a call back, based on the rules you set. You stay in control of anything sensitive or clinical.

Does it work with my booking system?

We book into the calendar you already use. On the strategy call we'll confirm how we connect to your system and set up your availability.

Who does the AI call?

Only people who filled out your lead form and asked to be contacted. It doesn't cold call.

What do I need to provide?

Your treatments and pricing, what makes a good patient for you, your availability and any photos or reviews you'd like used in ads. We handle the rest.

How fast can we launch?

We'll give you a launch timeline on the strategy call once we've seen your current setup.

Free strategy call

Let's fill your calendar with patients who show up.

In 30 minutes we'll look at how your leads are handled today and show you exactly how AdaptAI would run it for your clinic.

Book your strategy call →

Terms and Conditions

Last updated: October 6, 2026

Welcome to AdaptAI Agency ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website adaptaiagency.com and the marketing, AI follow-up and appointment booking services we provide to med spas and aesthetic clinics ("Services").

By using our website or Services, you agree to these Terms. If you do not agree, please do not use our website or Services. Where you sign a separate service agreement with us, that agreement takes priority over these Terms if the two conflict.

1. Our Services

We run paid advertising campaigns on Meta platforms (Facebook and Instagram), follow up with leads using AI-powered calls, text messages and email, qualify leads using criteria you approve, and book qualified leads into your calendar. The specific scope, pricing and timeline for each client are set out in your proposal or service agreement.

We are a marketing agency, not a healthcare provider. We do not give medical advice, and our AI caller does not discuss medical suitability beyond the screening questions you approve.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to our systems, upload or transmit viruses, spam or malicious code, or copy our content for commercial purposes without our written permission.

3. Client Responsibilities

To deliver results, we rely on you to:

Provide accurate information about your clinic, treatments, pricing and availability.
Pay your advertising spend directly to Meta through your own ad account, and keep campaigns funded at the agreed budget.
Keep your calendar open with enough availability for booked appointments, and respond to booked leads promptly.
Approve ad content and AI call scripts before they go live.
Ensure your treatments, offers and claims comply with the laws, regulations and professional rules that apply to your clinic, including advertising rules for medical and cosmetic services in your province or state.

4. Lead Contact and Consent

We only contact people who have submitted their details through your lead forms or have otherwise asked to be contacted. Every text message includes a way to opt out, and we honour opt-out requests. You agree not to ask us to contact anyone who has not given consent, and to tell us promptly about any opt-out or do-not-contact request you receive directly.

5. Payment and Taxes

Fees are payable in full at the start of your engagement unless your agreement says otherwise. All prices are in the currency stated on your invoice and are subject to applicable taxes. Advertising spend is paid directly by you to Meta and is not included in our fees.

If payment is not received when due, we may pause or stop the Services until your account is up to date.

6. Our 90-Day Guarantee

If we do not book at least 12 appointments into your calendar within 90 days of your campaign launch date, we will refund the fees you paid to AdaptAI Agency for that 90-day period.

A "booked appointment" means a consultation or appointment scheduled into your calendar through our system with a lead generated by our campaigns.
The guarantee does not cover advertising spend paid to Meta, or any third-party costs you paid directly.
The guarantee applies only if you met the responsibilities in Section 3 for the full 90 days, including keeping ads funded at the agreed budget, keeping calendar availability open, and not pausing or cancelling the campaign.
Refund requests must be made in writing to the email below within 14 days after the 90-day period ends.

Apart from this guarantee, fees are non-refundable once Services have started.

7. Results

Advertising and booking results depend on factors outside our control, including your market, offer, pricing, budget, reviews and how quickly your team follows up. Apart from the guarantee in Section 6, we do not promise any specific number of leads, appointments, show-ups or sales.

8. Intellectual Property

All content on this website, including text, graphics and logos, belongs to AdaptAI Agency and may not be copied or reused without our written consent. Ad creative and copy we produce for you may be used by you for your own clinic. Our systems, workflows, scripts and templates remain our property.

9. Disclaimer of Warranties

Our website and Services are provided "as is" and "as available." To the extent permitted by law, we make no other warranties, express or implied, about the operation of the website or the suitability of the Services for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law, AdaptAI Agency is not liable for any indirect, incidental, consequential or punitive damages, or for lost profits or revenue, arising from your use of our website or Services. Our total liability for any claim will not exceed the fees you paid to us for the Services in question during the 90 days before the claim.

11. Indemnification

You agree to indemnify and hold harmless AdaptAI Agency from any claims, damages or expenses (including reasonable legal fees) arising from your treatments, offers or advertising claims, your handling of patients, or your breach of these Terms.

12. Third-Party Platforms and Links

Our Services rely on third-party platforms such as Meta, our booking and CRM software, and telephone and messaging carriers. We are not responsible for outages, policy changes, ad account restrictions or other actions taken by those platforms. Our website may also link to third-party sites whose content and privacy practices we do not control.

13. Termination

We may suspend or end the Services if you breach these Terms or fail to pay. You may end the Services by giving written notice; fees already paid are refundable only as described in Section 6.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new "Last updated" date. Continued use of our website or Services means you accept the updated Terms.

16. Contact Us

AdaptAI Agency
Email: adaptaiagencyy@gmail.com
Website: adaptaiagency.com

Last updated: October 6, 2026

1. Introduction

Welcome to AdaptAI Agency ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use and protect personal information when you visit our website adaptaiagency.com, book a call with us, use our services, or are contacted by us on behalf of a med spa or aesthetic clinic we work with.

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws that apply to us. By using our website or services, you agree to this Privacy Policy.

2. Who This Policy Covers

Clinic owners and prospects: people who visit our website, book a strategy call, or become our clients.
Clinic leads: people who respond to ads we run for our clients (for example, by filling out a Facebook or Instagram lead form) and are then contacted by our AI caller, text or email. For these leads, we act on behalf of the clinic, and the clinic's own privacy policy also applies.

3. Information We Collect

Contact and business information: name, email address, phone number, business name and location, and details you share when booking a call or signing up for our services.
Lead information: name, phone number, email, the treatment you're interested in, and your answers to booking questions (such as timing, budget and location) submitted through a clinic's lead form or shared during a follow-up call or message.
Call and message records: recordings, transcripts and logs of AI follow-up calls, text messages and emails, used to book appointments and improve service quality.
Billing information: payment details for our clients, processed securely by our payment provider. We do not store full card numbers.
Usage data: information about how you use our website, such as IP address, browser type, device information and pages visited.
Cookies and tracking: we may use cookies, pixels (such as the Meta Pixel) and similar technologies to understand website traffic and measure our advertising.

Our follow-up calls are not intended to collect detailed medical information. Please share health details directly with the clinic, not with our AI caller.

4. How We Use Your Information

To contact leads who asked to be contacted, answer their questions and book appointments with the clinic
To schedule and hold strategy calls with clinic owners
To provide, operate and improve our services, including our ad campaigns and AI follow-up
To process payments and send invoices
To send appointment confirmations, reminders and service updates
To measure and improve our website and advertising
To comply with legal obligations

5. Text Messages and Calls

We only call or text people who have provided their phone number and asked to be contacted, such as through a lead form or booking page. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving text messages, or HELP for help, and you can ask us to stop calling you at any time.

We do not sell, rent or share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing purposes.

6. How We Share Your Information

We do not sell your personal information. We share it only as follows:

With the clinic you enquired with: lead details, call outcomes and booked appointments are shared with the med spa or clinic you responded to.
With service providers: companies that help us run our business, such as our CRM and booking software, telephone and messaging carriers, AI voice providers, email services, payment processors and advertising platforms. They may only use your information to provide services to us.
For legal reasons: when required by law, or to protect our rights, property or safety, or that of others.
Business transfers: in connection with a merger, acquisition or sale of all or part of our business.

Some of our service providers store data outside of Canada, including in the United States. Information stored outside Canada may be subject to the laws of that country.

7. Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access, use, disclosure or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Ask to access, correct or delete the personal information we hold about you
Withdraw your consent to being contacted, or opt out of marketing messages at any time (reply STOP to texts, or use the unsubscribe link in emails)
Disable cookies in your browser settings

To make a request, email us at adaptaiagencyy@gmail.com. If you are a clinic lead, you may also contact the clinic directly. We will respond within 30 days.

9. Retention of Data

We keep personal information only as long as needed for the purposes described in this policy, to provide our services to our clients, or as required by law. When it is no longer needed, we delete or anonymize it.

10. Links to Other Websites

Our website may contain links to third-party sites, such as our booking page. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
AdaptAI Agency
Email: adaptaiagencyy@gmail.com
Website: adaptaiagency.com